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INFORMATION SECURITY AND SERVICE MANAGEMENT

Information security management (ISM) defines and manages controls that an organization needs to implement to ensure that it is sensibly protecting the confidentiality, availability, and integrity of assets from threats and vulnerabilities. This centrally managed framework enables you to manage, monitor, review and improve your information security practices in one place.

Information Security & Service Management Systems

The Information Security & Service Management protocol is regulated by three major international standards:

ISO/IEC 27001:2022 - Information Security Management Systems,

ISO/IEC 20000-1:2018 - IT Service Management Systems

ISO 55001:2024 - Asset Management Systems

RELATED STANDARDS

ISO/IEC 27001:2022 - Information Security Management Systems

ISO/IEC 27001:2022 is the world's best-known standard for information security management systems (ISMS). It defines requirements an ISMS must meet.

The ISO/IEC 27001 standard provides companies of any size and from all sectors of activity with guidance for establishing, implementing, maintaining and continually improving an information security management system.
Conformity with ISO/IEC 27001 means that an organization or business has put in place a system to manage risks related to the security of data owned or handled by the company, and that this system respects all the best practices and principles enshrined in this International Standard.

ISO/IEC 20000-1:2018 - IT Service Management Systems

ISO/IEC 20000-1:2018 is the international ITSM (IT service management) standard. It enables IT departments to ensure that their ITSM processes are aligned with the business's needs and international best practices.

This document specifies requirements for an organization to establish, implement, maintain and continually improve a service management system (SMS). The requirements specified in this document include the planning, design, transition, delivery and improvement of services to meet the service requirements and deliver value.

ISO 55001:2024 - Asset Management Systems

ISO 55001:2024 is a critical part of the ISO 55000 family of standards, focusing specifically on the requirements for a robust asset management system. This standard details the criteria necessary for establishing, implementing, maintaining, and improving an asset management system. It builds upon the principles outlined in ISO 55000 by providing specific requirements that organizations need to meet to achieve their asset management objectives effectively and efficiently.

ISO 55001 is vital because it provides a clear structure for organizations to manage their assets systematically and sustainably.

Frequently Asked Questions

What is the information security management system?

An information security management system is a structured and systematic approach to managing information security and other IT-related risks.

This centrally managed framework enables you to manage, monitor, review and improve your information security practices in one place.

Which industries need these Certification?

Financial Services: (Banking, Insurance)

Telecommunications: (Telecommunication companies deal with vast amounts of data and infrastructure)

Healthcare: (Healthcare organizations store sensitive patient information, requiring strict adherence to security standards)

Manufacturing: (Manufacturing companies often have sensitive intellectual property and operational data)

E-commerce: (E-commerce businesses collect customer data and process transactions online)

Why information security system & service management is Important?

Information security system & service management is crucial for businesses and organizations to protect sensitive data, maintain customer trust, comply with regulations, and mitigate financial and reputational risks, ultimately ensuring business continuity and a competitive advantage. 

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